In the fast-paced and interconnected world, increasing network performance is crucial for businesses of all sizes. Network Management Systems (NMS) and IT Service Management (ITSM) are the two key software tools that can help enterprises in achieving this goal.
Being a software application or set of tools, NMS helps the business in monitoring & managing its network infrastructure. It provides real-time visibility into network performance, alerts administrators to potential issues, and allows them to troubleshoot and fix problems as they arise.
ITSM, on the other hand, is a framework for managing and delivering IT services to customers. It includes processes and best practices for service design, transition, operation, and improvement. By using ITSM, organizations can ensure that their IT services are delivered consistently and efficiently, leading to improved customer satisfaction.
Integrating NMS with the ITSM tool provides numerous benefits for organizations. Combining the real-time monitoring capabilities of NMS with the structured service delivery of ITSM, organizations can better identify and resolve network issues before they become major problems.
Let’s uncover the benefits of integration of NMS with ITSM for enterprise IT management. Integrating NMS with ITSM can bring several benefits to enterprises that include the following:
Improved efficiency: IT staff can manage network and service issues from a single interface, rather than switching between multiple tools or systems. That saves time and reduces the risk of errors.
Here are some deployment challenges that enterprises may face when using Network Management Systems (NMS) with IT Service Management (ITSM):
Overall, successful deployment of an integrated NMS with ITSM requires careful planning and resources. But the benefits of improved efficiency, better visibility, and enhanced collaboration can make it well worth the effort. We provide full-service-based solutions while ensuring the ultimate requirements of our clients and customers.
Want to know how our Percipient NMS differs from other network management systems on the market?
According to market forecasts, the network management system market is expected to grow at a CAGR of 8.6% between 2022 and 2032
Integration of NMS with IT service management tools, such as service desk and incident management systems help to streamline the process of addressing issues and problems that arise on the network, as well as enable administrators to track the status of these issues so that the actions can be taken quickly to resolve them.
Moreover, integrating NMS systems with other security and IT service management tools can help to improve the security and efficiency of a network, and make it easier for administrators to manage and maintain the network.
For example, NMS systems can be integrated with security tools such as firewalls, intrusion detection and prevention systems (IDPS), and vulnerability scanners. This can allow the NMS to monitor the security of the network and alert administrators to potential threats or vulnerabilities.
Take your network management to the next level with our Percipient NMS.