Echelon Edge Enables Centralized Network Visibility and Performance Monitoring for DMRC

About the Client

Delhi Metro Rail Corporation (DMRC) is one of India’s largest and most advanced metro rail networks, responsible for enabling safe, reliable and efficient urban transportation across the National Capital Region. Operating a large-scale digital and communication infrastructure, DMRC relies on a robust network backbone to support mission-critical operations, connectivity, and commuter services across stations and operational zones.

Operational Challenges Across a Growing Metro Network

How Echelon Edge Solved It

Echelon Edge deployed a full-stack Network Management System (NMS) designed to unify monitoring, provisioning, and operational control across DMRC’s multi-vendor environment.

• Fault & Performance Monitoring: Continuous monitoring of availability, latency, packet loss, and device resource utilization with configurable thresholds and automated alert escalation.
• SNMP Trap Monitoring & Correlation: Real-time SNMP trap ingestion across Nokia, Alcatel, and HFCL devices with intelligent correlation and deduplication for faster root-cause identification.
• Automated Configuration Backup: Scheduled and event-based backups with version-controlled repositories enabled rapid rollback and faster recovery during incidents.
• Configuration Drift Detection: Continuous validation of network configurations helped identify unauthorized or unintended changes across managed devices.
• Real-Time Topology Visualization: Auto-discovered graphical topology maps provided clear visibility into device relationships, link states, and network dependencies.
• Unified Operations Dashboard: A single-pane-of-glass interface consolidated performance monitoring, fault management, topology views, and configuration workflows into one platform.
• Multi-Vendor Device Integration: Native support for Nokia routers, Alcatel aggregation switches, and HFCL access switches enabled unified monitoring and configuration management across all device families.

The Impact

Percipient NMS enabled DMRC to transform its network operations into a centralized, proactive and scalable monitoring ecosystem by delivering: